As I recently settled down in UAE, I am still trying out all sorts of things. From new brands, to new places, food and services. And last month I came across Desertcart.
Hubby and I are raising two cute baby sugar glider boys since the start of September, called Gnar and Snooze. They need very special care and different food.
Update: the lack of proper space and supplements got really dangerous. I wouldn’t be able to keep them in bad conditions. So Gnar and Snooze are now in an Animal Sanctuary in Abu Dhabi for educational purposes. They have a MASSIVE space and also teach kids about their species ❤
So the problem is that we still couldn’t find, in Dubai or Sharjah, their proper food, suplement and treats. We went to sooooo many places, and nothing. The way out was ordering online.
On Souq.com, the most famous online shopping site in UAE, we were not able to find anything that would satisfy us. DubaiPetFood.com was also empty! No one could provide us food for our boys. But then came Desertcart.
While reading ratings and experiencefrom people that already used the service, I got a bit scared. People repeatedly saying their goods were not delivered, or somethings got broken, no client support, no answer from them… Lots of things that would make me back out from ordering from them.
But my boys REALLY needed their food and supplements…
Looking out closely on the site, I got to understand that it was working something like eBay! And reading further I learnt that Desertcart works as an “extension” of Amazon.com! They give you all the product list of suppliers that will deliver worldwide. So, when you order, you are actually ordering from someone else! And that’s the tricky part. Let’s pay attention to everything!
If you order anything online, you have to always double check the supplier, his ratings and people’s opinion. It can be a store or a normal person shipping it to you. Both can work fine, but both also can ship you fake, broken and wrong products. Or not ship it to you at all!
So, for example, on the food list for sugar gliders, I came across suppliers which people were accusing them for being fake or sending a different food from what the picture was showing. From them, I didn’t order, of course! I only ordered products from suppliers which were high rated and fine!
As you can see from this print screen of our order, the supplier has to ship themselves to Desertcart, which, AFTER, receiving the products, will pack and ship it to you. We still didn’t receive the fleece I ordered, because the supplier still didn’t ship it to Desertcart people. But the package we receive came to us safe and sound, nicely packed and nothing spoiled.
I don’t believe I was lucky… I was trying to be as safe as possible! If I will receive the fleece, I don’t know. My advice? If you have no other option but Desertcart, try to double check every little thing (as you must do to anything you order online). If they improve this side of their business, Desertcart would become the best “bridge” for American products here in UAE.
I didn’t find what I wanted on eBay, or it was waaaay more expensive. The products on Amazon were not being delivered, so I went to Desertcart.
Few more important things:
- Desertcart is not an “extension” of Amazon.com, they just provide you the same list that you would find there;
- Desertcart is not affiliated with Amazon.com;
- Desertcart is responsible for the delivery of you product and its conditions;
- For a better reference of the product you are buying, try to visit the website or contact the supplier.
I hope I was able to lighten up some of your doubts and fears!!
Lots of kisses and stay safe ❤
The other package came the next day after I post this… A super coincidence! Hehehehe. Everything was perfect and well packed ❤